Event and group booking clarification

All Group bookings of (15) fifteen guests will be considered as an “Event” and will be referred to our Events Team, who will provide a formal Event Proposal/Quote, which will incorporate the following Confirmation, Payment Terms and Payment Options requirements. Groups of (14) fourteen guests and under will be serviced via our normal al la carte menus and restaurant booking system.

Event quote validity and confirmation

We will tentatively hold your event booking for a maximum of (7) seven days from the date of the Event Proposal sent. If your booking confirmation and deposit payment is not received by the end of this period, we will make that date available to other event clients. To confirm your booking, we ask for a 50% deposit, based on your estimated cost.

Public holiday surcharge

Events held on public holidays will attract a 10% surcharge of the total Event.

Event details (Final numbers and details)

All event details, including agreed food and beverage menus and selections, beauty selections, entertainment, experiences and/or audio-visual requirements, venue hire (if applicable) and final numbers are required no less than (3) three days prior to the event date. Boudoir Lounge will cater for and invoice final payment (7) seven days prior to the event date – based on agreed Event details at that date.

Please Note: Final Event Guest numbers and inclusions/additions MUST be received (3) prior to the Event date.

• If Event details/inclusions have changed (i.e. increased guest number and total Event cost) from the final (7) day invoice, an additional invoice will be sent and is payable immediately via credit card or direct debit.
• If Event details/inclusions have changed (i.e. decreased guest number and total Event cost by) from the final (7) day invoice, a surcharge may apply and is assessed on a case by case scenario.

Important Note: Extended Bar Tabs (and any other additional items) are allowed and can be arranged on the day/night of the event by providing a credit card or cash payment at the conclusion of the event

Cancellations and refunds

If you must cancel your event, Boudoir Lounge will provide a full refund of deposits received, if cancelation occurs prior to (14) fourteen days from the date of the Event. If cancellation occurs within (14) fourteen days of the event, refunds of deposits may not be granted or may be subject to a surcharge.

Venue and area hire

Exclusive Venue Hire and Exclusive Area Use: If an Event booking includes total venue hire or exclusive use of an area, the fee amount will be determined based on the total event spend. Deposits are non-refundable within (14) fourteen days of the event.

Menus and arrangements

Whilst we endeavour to maintain our menu and prices (as provided via the Event Proposal) these may be subject to change, due to the availability of produce and changes in produce prices.

Responsible service of alcohol

Boudoir Lounge trades in accordance to the Liquor Act 1992 (Qld). During the event, it is your responsibility to ensure that attendees behave in an orderly manner. Bar staff reserve the right to refuse service to attendees and escort them from the premises should they become unduly intoxicated or disorderly. As we are a licensed venue, we are unable to permit liquor being brought onto the premises.

Damages

You are responsible for any breakages, theft, damage or vandalism to the venue during or associated with the function. All damages must be reported to management as soon as they occur to allow the damage to be handled in a safe manner. If excessive damages occur, an additional charge will be levied to cover the cost.

Smoking

In accordance to Queensland smoking laws, smoking is not permitted inside the venue or within five meters of the venue’s entrance.